CTU EMERGENCY NUMBERS

Accidents

0860 INGOZI | 0860 464 694

Windscreens

0860 IGLASI | 0860 445 274

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OPEN HOURS

MONDAY  8:15 - 16:30

 

TUESDAY 8:15 - 16:30

 

WEDNESDAY 8:15 - 16:30

THURSDAY 8:15 - 16:30

FRIDAY  8:15 - 16:00

WEEKENDS AND PUBLIC HOLIDAYS Closed

SOCIALS

CTU is an authorised financial service provider FSP Licence No.5010 
CTU is underwritten by the Hollard insurenace company limited.

WE ARE CTU

We are a specialist insurance Underwriting Manager for the Commuter Taxi and Bus industries, providing a range of comprehensive insurance products, benefits and services following incidents of theft, hijacking or accidents.

 

CTU was established in 1991, specifically to cater to the growing insurance needs of the Mini-Bus Taxi industry in South Africa. Since then, we’ve grown from strength to strength and today we are one of the largest providers of insurance to the wider Commuter transportation industry and continue to grow our Bus, e-Hailing, Metered Taxi, Scholar and Staff transport, Shuttle Service and Tourism transport portfolios. We constantly look for ways to tailor-make our products, as well as, introduce new products into this market. Our insurance products are underwritten by The Hollard Insurance Company Ltd and reinsured by Hannover Re, who are also shareholders in our business.

WHY CHOOSE CTU

CTU has a long history as a partner to the taxi industry and in this time, we have gained immeasurable insight, understanding and experience. Our focus has always been to cater to the needs of this dynamic industry by offering a bespoke line of products that protects the interests of our policyholders. We are committed to enabling a respected commuter transport community that is sustainable for all, by working in collaboration with our national network of brokers and the Taxi and Bus Associations, to achieve these goals.

 

And here’s why YOU should insure with CTU:

We’re fast and reliable
We’re affordable!

Our policy holders’ vehicles travel vast distances daily. To guarantee they are in a position to earn an income, they need insurance cover that will put them safely and quickly back on the road. To achieve this, we take pride in our ability and proven track-record, to administer insurance policies, process and settle claims efficiently and speedily.

As the prices of fuel, tyres and spares keep rising, CTU offers policyholders budget friendly and competitive insurance premiums without cutting corners or disappointing our customers at claim stage.

We put safety first.

Passenger and driver safety are always top of mind at CTU. We value our policyholders, not only as clients but as people. We do not compromise on the quality of parts and repairs.

We’re experienced.

With almost 30 years of experience under our belt, we have consistently provided the best products to meets the needs of the industry we operate in. In addition, we have a committed, experienced and professional team that easily adapts to changes in the market.

OUR PURPOSE

We collaborate with all members of the commuter transport industry to enable it to reach its full potential – a respected community which contributes significantly and sustainable to the well-being of its members and to the economy of the country

PROFESSIONALISM – SELF DISCIPLINE AND CONSISTENCY

  • We’re collectively accountable for happy customers

  • We’re professional and deliver exceptional customer service

  • We take pride in the products we offer

  • We are committed to excellence

  • We have a sense of urgency and get things done

  • We are reliable and trustworthy

INITIATIVE – SHOW UP AND MAKE A DIFFERENCE

  • We make it happen

  • We take ownership
    We commit to going the extra mile with energy and enthusiasm

  • We have a Leadership Mindset

  • We are bold and ambitious

  • We find the fun in everyday work
     

CONNECTION – COMMITMENT TO OUR TEAM AND OUR CUSTOMER

  • We make relationships GREAT

  • We have each other’s backs

  • We are engaged and involved

  • We are mindful of each other’s identity

  • We build relationships founded on trust, openness, respect and empathy

  • Teamwork is important to us

GROWTH – INVEST, DEVELOP AND BUILD

  • We are open, flexible and adapt to change

  • We are future thinking, building the business of tomorrow

  • We empower each other with knowledge

  • We drive growth through a commitment to innovation

  • We are curious and self-motivated

  • We improve continuously

OUR VALUES