CTU About Us Claims Paid

We Are CTU

We are a specialist insurance Underwriting Manager for the Commuter Taxi and Bus industries, providing a range of comprehensive insurance products, benefits and services following incidents of theft, hijacking or accidents.


CTU was established in 1991, specifically to cater to the growing insurance needs of the Mini-Bus Taxi industry in South Africa. Since then, we’ve grown from strength to strength and today we are one of the largest providers of insurance to the wider Commuter transportation industry and continue to grow our Bus, e-Hailing, Metered Taxi, Scholar and Staff transport, Shuttle Service and Tourism transport portfolios. We constantly look for ways to tailor-make our products, as well as, introduce new products into this market. Our insurance products are underwritten by The Hollard Insurance Company Ltd (Reg. No. 1952/003004/06), a Licensed Non-Life Insurer and an authorised Financial Services Provider and reinsured by Hannover Re, who are also shareholders in our business.

CTU Durban Taxi Insurance


CTU has a long history as a partner to the taxi industry and in this time, we have gained immeasurable insight, understanding and experience. Our focus has always been to cater to the needs of this dynamic industry by offering a bespoke line of products that protects the interests of our policyholders. We are committed to enabling a respected commuter transport community that is sustainable for all, by working in collaboration with our national network of brokers and the Taxi and Bus Associations, to achieve these goals.


And here’s why YOU should insure with CTU:

CTU Point Art Taxi Insurance
We’re fast and reliable

Our policy holders’ vehicles travel vast distances daily. To guarantee they are in a position to earn an income, they need insurance cover that will put them safely and quickly back on the road. To achieve this, we take pride in our ability and proven track-record, to administer insurance policies, process and settle claims efficiently and speedily.

CTU Point Art Taxi Insurance
We’re affordable!

As the prices of fuel, tyres and spares keep rising, CTU offers policyholders budget friendly and competitive insurance premiums without cutting corners or disappointing our customers at claim stage.

CTU Point Art Taxi Insurance
We put safety first.

Passenger and driver safety are always top of mind at CTU. We value our policyholders, not only as clients but as people. We do not compromise on the quality of parts and repairs.

CTU Point Art Taxi Insurance
We’re experienced.

With almost 30 years of experience under our belt, we have consistently provided the best products to meets the needs of the industry we operate in. In addition, we have a committed, experienced and professional team that easily adapts to changes in the market.


We collaborate with all members of the commuter transport industry to enable it to reach its full potential – a respected community which contributes significantly and sustainable to the well-being of its members and to the economy of the country

CTU Cape Town Taxi Bus Mini Bus


  • We’re collectively accountable for happy customers

  • We’re professional and deliver exceptional customer service

  • We take pride in the products we offer

  • We are committed to excellence

  • We have a sense of urgency and get things done

  • We are reliable and trustworthy


  • We make it happen

  • We take ownership
    We commit to going the extra mile with energy and enthusiasm

  • We have a Leadership Mindset

  • We are bold and ambitious

  • We find the fun in everyday work


  • We make relationships GREAT

  • We have each other’s backs

  • We are engaged and involved

  • We are mindful of each other’s identity

  • We build relationships founded on trust, openness, respect and empathy

  • Teamwork is important to us


  • We are open, flexible and adapt to change

  • We are future thinking, building the business of tomorrow

  • We empower each other with knowledge

  • We drive growth through a commitment to innovation

  • We are curious and self-motivated

  • We improve continuously